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Petco Editorial Team | Boop by Petco

Petco Editorial Team

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Biography

The Petco Editorial Team is a passionate group of pet lovers dedicated to helping all pets live happy, healthy lives. With a shared commitment to animal wellness, our team collaborates with veterinarians, trainers, and pet care experts to bring you trusted, informative content that supports every stage of your pet's journey.

Articles Written by Petco Editorial Team
Cleaning Your Bird's Habitat: Daily, Weekly, and Monthly Bird Habitat Maintenance
Regular cleaning and disinfection of a bird cage and accessories is one of the keys to keeping a bird healthy. Learn how to clean a bird cage, what to wear.
Dog Show Terminology 101: Know the Lingo
Dog shows have their own unique set of rules and terminology. The following is a helpful list of terms associated with the sport.
How to Help Pets Stay Calm During Fireworks
Learn how to keep all pets, from dogs to guinea pigs, safe and calm during fireworks.
All About Bird Feather Anatomy: Types, Growth, Color & Molt
As there are different types of hair on furred animals, birds have different kinds of feathers, each having a particular function.
4 Reasons Not to Travel with Your Cat
Traveling is a common trigger for stress in cats because they are not conditioned positively to travel.
Questions Answered by Petco Editorial Team
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Pals Rewards

Membership Benefits: -------------------- - Pals Rewards members enjoy several exclusive benefits, including earning 5% back on everything you buy at Petco or Unleashed by Petco stores and on petco.com! - Here's how it works, members earn 5 Reward Dollars for every $100 spent in one or more purchases at Petco, Unleashed by Petco stores, Pooch Hotel and on petco.com. Reward Dollars can be redeemed at any Petco, Unleashed by Petco stores, Pooch Hotel and on petco.com for more of what your pets love! How do I sign up? ----------------- - Membership is free! Simply fill out an application form the next time you visit a Petco or Unleashed by Petco store. - Or you can also sign up at [palsrewards.com](http://palsrewards.com) register now to start earning your rewards today. - If you already have a petco.com account, simply [sign in](http://www.petco.com/petco_Page_PC_palsrewardshome.aspx) and when prompted select "I don't have a Pals membership yet". Getting Credit For Your Purchases: ---------------------------------- - To make sure your purchases are credited to your Pals Rewards account, always provide your Pals Rewards number or phone number at the register at Checkout. - When purchasing online at petco.com only secure checkouts with a registered account are eligible to earn towards Pals Reward Dollars certificates. If you already have a Pals Rewards membership, simply create an accountat petco.com and when prompted select "Link my existing Pals Rewards membership - All your eligible purchases will be tracked to your member account. You can check your balance anytime by signing into your account at palsrewards.com or petco.com. Once you have spent $100, Petco will automatically email you 5 Pals Reward Dollars. - If you don't know your Pals Rewards membership number, look for it on your receipt Pals Reward Dollars: -------------------- - Pals Reward Dollars are sent via email after you make a purchase for you to use on a later visit and can also be claimed anytime from your account at palsrewards.com. They cannot be used on same-day purchases. How can I redeem my rewards on my next purchase? ------------------------------------------------ You can load Pals Reward Dollars to your card to be automatically applied to your next in-store purchase in one of three ways: 1. Directly from your notification email. 2. Directly from your palsrewards.com account. 3. By calling Customer Service at (877) 738-6742. Reward Dollars can also be applied to petco.com orders during Step 3 of the checkout process. They can be applied to Repeat Delivery orders by editing your subscriptions or during order setup. Once loaded, rewards are available within 5 seconds for in-store redemption. Alternatively, you can also print your rewards and bring in-store for use. Can I redeem my Pals Reward Dollars on anything? ------------------------------------------------ - Pals Reward Dollars can be redeemed on anything sold at any Petco or Unleashed by Petco store location or at petco.com. This includes grooming and other services, and shall only be applied on purchases equal to or greater than $5; cannot be redeemed in full or in part for cash or gift certificates. Can I get a replacement card? ----------------------------- - [Sign in](http://www.petco.com/petco_Page_PC_palsrewardshome.aspx) to your account to print your Pals Rewards card. Or simply use your phone number during your next Petco store visit to access your account. How do I get credit for my purchase? ------------------------------------ - Always provide your Pals Rewards number or phone number at the register during checkout. **How will Petco know when I have spent $100?** ----------------------------------------------- - All your eligible purchases will be tracked to your member account. You can check your balance by logging into your account at palsrewards.com or petco.com. Once you have spent $100, Petco will automatically email you 5 Pals Reward Dollars. What if I spend $200 at once? ----------------------------- - You will receive two (2) 5 Pals Reward Dollars certificates via email. If I spent $100 today, can I use my Pals Rewards Dollars on my current purchase? -------------------------------------------------------------------------------- - Pals Reward Dollars are sent via email after you make a purchase, for you to use on a later visit. They can't be used on same-day purchases. When do Reward Dollars expire? ------------------------------ - Reward Dollars are valid for 45 days from issuance date. You will receive an email notification within five business days of earning and rewards are always available in your online account at Palsrewards.com - As long as you make one purchase every 180 days (6 months), your balance toward your next reward will never expire. - If an account is inactive for a consecutive 180 day period, it will be reset to zero (0). - Inactive is defined as not having any qualifying transactions posted to the Pals Rewards member number associated with the account. Is there a way to look up old receipts using my PALS Rewards number? -------------------------------------------------------------------- - You can look up your previous purchases under your online account by logging in and selecting your transaction history. How can I update Pals Rewards customer information? --------------------------------------------------- - Fill out an updated contact form in-store. - [Sign in](http://www.petco.com/petco_Page_PC_palsrewardshome.aspx) to your Pals Rewards online profile at Palsrewards.com. Once signed in, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and use them immediately. - You can also update your information by calling the Customer Relations team for assistance at 888-824-PALS (7257). Will you give my email address to anyone else? ---------------------------------------------- - No, your email will only be used by Petco. We will not sell, rent or trade your email address. What if existing Pals members don't have an email address? ----------------------------------------------------------- - Pals Rewards is email based, so without an email we cannot actively notify you when you have rewards waiting. If you choose not to provide an email, you can can still check your account balance or access your earned rewards by logging in to your account on Palsrewards.com. ### Click here for the programs [terms and conditions](http://www.petco.com/Content/PALSRewardsTermsandConditions.aspx). If you have additional questions please ask your question here or contact our Customer Relations at 888-824-PALS (7257)

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Will Petco take my pet if I can't keep it?

Think Adoption First! Should the need arise, Petco will gladly assist you in finding a home, or may take back, any companion animal in good health regardless of the length of ownership, as part of our "Think Adoption First" program to find a loving home for every animal. You can find the number to your local Petco store at this [link](https://www.petco.com/locator). Check out this article for more tips on [How to Rehome Your Pet](https://www.petcoach.co/question/?id=411239).

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What are the dimensions of tanks in the $1 per Gallon Sale?

##### What are the dimensions of tanks in the $1 per Gallon Sale? [Here](https://www.petcoach.co/question/?id=411222) are the answers to some of our most frequently asked questions: - What are the dimensions of my new tank? - What kind of hood will fit my new tank? - What kinds of stands will work with my new tank? - What kind of lighting is recommended for my new tank? **Aqueon10G**, **Marineland10G** - Product Dimensions: 20 x10 x12 - Compatible HOODS: Aqueon 20" Deluxe Full Hood - Compatible STANDS: the Brooklyn 10G, Aquatic Fundamentals Silver Vein Scroll 21x11 - Compatible LIGHTING: Aqueon 20" Deluxe Full Hood **Aqueon20 High**, **Marineland20 High** - Product Dimensions: 24x12 x16 - Compatible HOODS: AGA 24"BK VERSATOP GLASS - Compatible STANDS: Newport 20G - Compatible LIGHTING: Aqueon 24" fluorescent strip light or 24" LED light fixture (online only), Fluval Ultra Bright LED Aquarium Strip Light (online only) **Aqueon20 Long**, **Marineland20 Long** - Product Dimentions: 30 x12 x12 - Compatible HOODS: AGA-30"BK VERSATOP - Compatible STANDS: Brooklyn 29G, Winston 29G - Compatible LIGHTING: Aqueon 30" fluorescent strip light or 30" LED light fixture (online only) **Aqueon29G**, **Marineland29G** - Product Dimensions: 30 x12 x18 - Compatible HOODS: 30" BK versatop glass, Aqueon 20" Deluxe Full Hood - Compatible STANDS: Brooklyn 29G, Winston 29G - Compatible LIGHTING: Aqueon 30" fluorescent strip light or 30" LED light fixture (online only) **Aqueon40B**, **Marineland40B** - Product Dimensions: 36 x18x16 - Compatible HOODS: 36X18X16 BLK VRSATOP - Compatible STANDS: Aquatic Fundamentals Upright 50G 37x19 - Compatible LIGHTING: Aqueon 36" fluorescent strip light or 36" LED light fixture (online only) **Aqueon55G**, **Marineland55G** - 48x13x20 - HOODS: 2 of the 24 inch - STANDS: Brooklyn 55G - LIGHTING: Aqueon 48" fluorescent strip light or 48" LED light fixture (online only) *in-store only (We do not ship paned glass)

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Can I Bring My Pet to Petco?

Yes. Any domesticated, licensed, vaccinated companion animals are welcome to accompany you to your visit to Petco. All visiting pets are required to be appropriately restrained (leash, carrier, travel habitat). Please note that any pet found to pose a danger to other animals, customers, or Petco Partners will be asked to leave to preserve the safety of all pets and people in the store.

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How should you care for your reptile during a power outage?

Here are some tips on how to care for pets who require continuous heat, such as reptiles and snakes: - Before a power outage, if possible, buy a generator. This will allow you to keep your reptiles warm during the outage. - Amphibians will do okay without heat for a period of time. Try to limit the number of times you open the habitat. - For a heat source, you can go to your local sporting goods store and purchase the heat packs used to warm feet and hands. These can be placed underneath the habitat (just like you would place an electric heating pad). This will allow your reptile to get heat. Do not put the pack into habitat with the reptile. - Another way to warm cold reptiles is to use a pillowcase. Place the reptile gently in the case and place the pillowcase next to your body under your shirt for warmth. - Pillow cases can also be used to transport reptiles if needed. - Do not feed your reptile as they need heat to digest their food. - You can save plastic milk containers and put warm water in them and place in the habitat for warmth. You can heat water on a BBQ grill or your hot water heater. Be careful not to use hot water, as it could burn your reptile. - Be advised that most reptiles will do fine with cooler temperatures; they go into a body slow down, so the temperature change won't hurt them for a short period of time: 24 - 48 hours. - Contact friends that have power and see if you can move your animals to their homes. - It is important to plan ahead of a power outage and have these items on hand to care for your reptiles. Additionally: Usually, IF a reptile needs to be kept warm during a short outage (few days or less), it is recommended that you place them into a small cooler (those little $5 styro ones can work) in a small container. A plastic shoebox or sandwich container can work, with some air holes. Hand warmers, hot water bottles, etc. can be placed into the cooler as well. This will form a very insulated area with a small amount of volume to heat. Be sure there is ventilation provided, though, as the hand warmers can suck oxygen from the air for the chemical reaction. This is a method that can be carried out for a relatively long period of time if necessary, and a digital thermometer with a probe can be placed in with the reptile and monitored from the outside, so you don't have to open the cooler and let out the warmth to check that the heat packs are still working. In all honesty, though, all but the most tropical reptiles can go a few days with temperatures into the 50's or 60's.

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