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Same Day Delivery

Petco's same day delivery service provides customers with fast and convenient access to food, supplies and other products for their beloved pets. With same day delivery, customers can get their purchases within 4-6 hours after ordering, depending on their proximity to the store or warehouse. Same day delivery is available on orders over $35 and in select locations, making this service more accessible for pet owners who may not have a Petco close by.

Frequently Asked Questions

Yes! Same Day Delivery is available at most Petco stores and thousands of items are eligible for same day delivery. Orders must be placed by 5:15pm local time for delivery that day. Order placed after 5:15pm will be delivered next day.

Same Day Delivery is one of Petco’s delivery fulfillment options. Choose from four delivery window options at checkout to schedule when your Same Day Delivery orders will arrive.

If Same Day Delivery is available, you will see “Same Day Delivery” messaging on the product page. To get Same Day Delivery, select “Deliver it to me” then add the item to your cart.

When shopping on Petco.com or the Petco app, add items to your cart that are eligible for Same Day Delivery and checkout. In the checkout flow, select when you would like your items to arrive from four delivery windows. Once you have placed your order, a store associate at your neighborhood Petco will pick and pack your items. The store will contact our delivery partner and a driver will pick up your order. Once the driver is on their way, you will receive an email notification with a tracking link for your order. The driver will contact you when they have arrived and will drop off the order at your door or designated location within the delivery window selected. Petco is currently using contactless delivery, so you do not need to physically accept the order.

Yes! Petco gives customers flexibility on how to receive your items. Just select whether you want your items delivered or if you want to pick them up before adding to cart.

Same Day Delivery orders are fulfilled by our trusted third-party delivery partner, DoorDash.

Petco offers Same Day Delivery in all major metro areas and throughout the U.S., including parts of Hawaii and Alaska.

You can choose from four delivery window options at checkout to schedule when your Same Day Delivery orders will arrive. Same Day Delivery orders placed by 5:15pm local time can be delivered the same day. Orders placed after 5:15pm local time will have a selection of delivery windows next day. Once you place your order, be sure to check your email for the tracking link which allows you to see where your order is, and the estimated delivery time.

To find items that are eligible for Same Day Delivery, you can filter the category pages by “Same Day Delivery” to see products that are available for delivery today. You can also see if a product is eligible for Same Day Delivery on the product page within the “Deliver” section. If the product is eligible, you can select the "Deliver" tile.

Certain products are not eligible for Same Day Delivery. Exclusions include but are not limited to live animals, live plants, Rx products, Rx food, tanks, large cat furniture, large crates/kennels/gates, or bulky items.

Your card will be charged once we confirm your items are in stock and ready for delivery.

If you have not received your order within your selected delivery window, please check your email to see if there was a delay or problem fulfilling your order. Please note that orders placed after 5:15pm local time will not be delivered until the following day. If you need further assistance, or have additional questions, please reach out to customer service at 1-877-738-6742.

Nope! All Same Day Deliveries are contactless – our delivery driver will notify you when they have arrived but will leave the items at your door or designated drop-off location.

Your electronic receipt can be found in the “My Account” section of Petco.com or your order confirmation email can be used as a receipt.

To make any adjustments to your order, please contact customer service at 1-877-738-6742. Please note that once your order has been picked and is ready for delivery we are unable to cancel or adjust your order. If you need to return or exchange any of your items, please bring your item(s) and order confirmation email to one of our stores for a return/exchange in accordance with Petco’s policy.

Customer satisfaction is very important to us. If one of the products does not fit your needs, you can take it to any store along with your receipt or confirmation email and return or exchange it in accordance with our Petco returns policy.

Tips are not required for Same Day Delivery – they are completely optional. If you do want to thank your delivery driver, they will receive 100% of the tip.

Orders are delivered same day from your local store by our trusted third-party deliver provider, DoorDash. Same Day Delivery is available at no additional cost for Repeat Delivery orders. We cannot guarantee every Repeat Delivery order will place through Same Day Delivery, but we will always do our best to prioritize your order when it is an available option. If your order is fulfilled by DoorDash, once the driver is on their way you'll receive an email with a tracking link and confirmation when your order has been dropped off. You do not need to be present to accept the delivery. Orders are packed with care at your local Petco store, reducing packaging waste from standard shipping boxes.

If local Same Day Delivery is not available at the time your order is placed, it will be delivered via standard shipping.

If there is an issue with your order, please reach out to our customer service team at 1-877-738-6742.